VACATION RENTALS

We will provide accommodations in your chosen apartment or home and ensure a comfortable stay for you, your family, and your pets. The price of the rental includes:

• Cleaning with ozonation before your arrival
• Fresh linen and towels for shower and beach
• Toiletries (paper, soap, shampoo, shower gel, slippers)
• Kitchen utensils (sponge, dishwashing detergent, trash bags)
• Welcome box (a set of Canarian products)
• Personal manager for all your inquiries
• Technical support
• For the little ones: highchair, crib, bedclothes, bed skirting, potty, tub, WC seat, dishes, toys, baby walkers, stroller
• Costs of the utilities and internet

CAR RENTALS

We provide rentals of premium, sports, and electric cars. We will deliver the car to any point on the island at your request. The service is available 24/7. More details are in the "Rent a car" section of the website.

YACHT RENTALS

We rent yachts with a crew for boat trips, excursions, events, photoshoots, diving, and fishing, as well as for trips to the islands of the Canary archipelago. We offer customer-specific conditions depending on the number of people and the duration of the rental. Yachts depart from the ports of San Miguel, Las Galletas, Puerto Colon, and Los Gigantes.

PRIVATE JET RENTALS

We organize private plane flights around the Canary Islands or from/to anywhere in Europe.

ORGANISATION OF LEISURE

OXMAR Guest Services has thought of every detail and offers you the following services for your stay:

• Excursions

• • Classic tours to the most popular places on the island
  • Authors tours of the mysterious places of Tenerife
  • Guided tours by bus
  • Private tours with a private driver and guide

• Island restaurant guide
• Boat or catamaran trips
• Fishing
• Paragliding with a certified instructor
• Helicopter rides around the island
• Tickets to all amusement parks on the island
• Events organization
• Photo and video sessions
• Tenerife shopping guide
• Diving
• Snorkeling
• Kayaking
• Guided trekking
• Trips to the Canary Islands

Click on  BREAKFAST  to learn more about this service

EXCURSIONS

Get to know the island with our certified multi-lingual guides who will show you mysterious sites, tell the stories and legends of the island, and share the secrets of its locals!

EVENT MANAGEMENT

If you are planning to travel to Tenerife for an event (wedding, birthday, conference, business meeting, training, etc.), we will be happy to help in the organization and will help you identify the following services:

• Venue
• Catering
• Photographers and videographers
• Interior decorations
• Presenters
• Coordinators
• Designers
• Technical equipment
• Souvenirs
• Floral decorations

In addition, we can help you calculate costs and create a budget.

NANNY SERVICES

Kids are a lot of fun, that’s for sure! But vacationing with them, especially the little ones, is not easy. To help you have more time for yourself, we offer babysitter’s services. Handicrafts, drawings, learning poetry and reading books, feeding the kids, and getting them to sleep - our nanny-teacher Elena will find an approach to every child! Elena is 56 years old, and she is a certified teacher who has been working for many years in a school in Russia. 7 years ago, she opened 2 child development centers back home that nowadays are managed by her daughter Tatiana. Elena has been helping parents for 4 years already and is engaged in kids’ care in Tenerife.

BABY ACCESSORIES

We have a child in our team, Leon, the son of our executives Olesia and Gaston, so we know exactly what you might need when traveling with kids, and we offer it for your use:

• Baby crib
• Bed linen, pillow, plaid
• Highchair
• Baby dishes
• Blender
• Baby bathtub
• Potty
• WC seat
• Toys
• Books
• Stroller
• Car seat

If you have any special requests, feel free to contact us and we will make sure to arrange them!

CLEANING SERVICES

Let's put modesty aside: cleanliness is our competitive advantage! Over the 10 years of experience in tourism, our staff has undergone 8 skill improvement courses (especially during the pandemic) to ensure that your rented accommodation today is tidy, germ-free, and neat. The rental price already includes final cleaning, but if you need help with cleaning during your stay, you can always order an additional service with the frequency you need.

DRIVERS

It's best to watch the island from the passenger's seat, this way you don’t miss a thing. We will provide a private driver for you and your family to move around the island in a rented or chauffeured vehicle if you do not plan to rent one for yourself.

PRIVATE CHEF

We first introduced this service in April 2020, right in the middle of the pandemic. The restaurants were closed, there were no deliveries, and our customers who were staying on the island were asking us to organize meals for them.

The chefs we partner with for events rose to the task, and together we arranged for their teams to visit our clients in their homes. The service has become very popular and it's convenient: there is no need to run to the store, buy groceries, slave over the hot stove, and wash dishes. Order a chef's service and enjoy a cozy evening on the terrace!

Click on  FOOD BOX   to learn more about this service

TRANSLATORS

Our multi-lingual team will be happy to help you communicate if you have a situation such as:

• You got lost and don't know where to go
• You can't get a cab
• You can't understand what the store employees are telling you
• You can't read a manual
• You've fallen ill and need to see a doctor
• You don't know what medicine to buy at the pharmacy
• You've been in an accident
• You got stopped by police
• Your personal belongings were stolen

We hope all that ends up being an unlikely scenario, but if it happens, you know who to turn to!

PERSONAL MANAGER 24/7

Once the accommodation is booked, you will be assigned a personal manager who will be in touch with you on all the possible inquiries until you come home.

What can a personal manager do for you?

• Send you the check-in instructionsOrganize your transfer from and to the airport
• Manage your reservations and provide you with all the services of our concierge desk
• Provide you with information support
• Organize technical support if needed
• Be in touch with you 24/7

Delegate your care to your personal manager and save up to 70% of your time!

TECHNICAL SUPPORT

If something breaks, leaks, or goes out during your stay in your apartment/home, our technical support team is always there for you: plumbers, electricians, locksmiths, and furniture repairmen. One call to your personal manager and a team of professionals will be on their way to you.

REAL ESTATE SERVICES

According to our statistics, the purchase of real estate in Tenerife starts with a vacation. 80% of our rental and concierge service customers think about buying a property at the end of their holiday. If this is your case, our concierge desk will again be of service to you. Our team includes consultants, real estate agents, and lawyers. We can assist you at the following stages:

• Market and price analysis
• Selection of purchase options
• Audit of the selected properties (more information in the Property Audit section)
• Negotiation with sellers
• Legal due diligence of the property
• Calculation of additional expenses (repairs, furnishing)
• Preparing cost estimates for processing the transaction
• Getting a foreigner’s identification number
• Opening a bank account
• Assistance in obtaining bank financing
• Preparing documents for purchase
• Signature of Sale/Purchase Agreement at Notary Public
• Registration of the transaction at the registry of owners
• Tax payment
• Utility hook up (electricity, water, internet)
• Communication with the contractors (banks, government agencies, management companies)

CONSTRUCCIONS, RENOVATIONS, MAINTANANCE

If you are a Tenerife property owner or are planning to become one, the following services of our concierge service could be of help for you:

• Construction and renovation work
• Interior and landscape design (more details in Interior Design section)
• Selection of contractors
• Cost estimating
• Furnishing and preparation for future use. You can find more useful information in the Property Audit section.

REAL ESTATE SALE

If you already own a property in Tenerife, please read the Property Audit section, where you will learn how an audit can be useful and how it helps with property management.

If you have decided to sell your property in Tenerife, we can be of help at the following stages:

• Real estate appraisal
• Preparation of the sale  
• • Cleaning
  • Interior decoration

• Photo session
• Placement on advertising sites
• Advertisement on international real estate sites
• Customer acquisition
• Engagement of contractors
• Targeted advertising
• Buyer qualification
• Organization of viewings
• Negotiating transaction conditions
• Legal support of the transaction
• Preparation of documents for the sales transaction
• Signature of the sales transaction at the Notary Public
• Registration of the transaction in the registry of owners
• Tax payment
• Communication with the contractors (banks, state authorities, management companies)

INTERIOR DESIGN

Are you the lucky owner of a property in Tenerife? We are sure that you have already read about the Construction and Renovation services in the previous section. Let's move on to the design.

Our team includes Marta Gaida, an interior designer. Her main competencies are:

• Customer focus
• Artistic taste and imaginative thinking
• Patience
• Communication skills
• Consistency
• Iron discipline

With Marta's assistance, we will help you make your home comfortable and cozy, calculate the budget, select qualified contractors to carry out the necessary work and, if needed, share with you a list of furniture and interior stores in Tenerife.

Click on   PROPERTY MANAGEMENT   to learn more about this service

SELECTING GOODS AND SERVICES

At your request, we can help you with the selection of goods and services in Tenerife. To list a few examples:

• Do you need to restock your closet? – We can advise on where to go shopping.
• Do you want to organize a romantic dinner or a meeting with friends? - We can recommend restaurants.
  Do you want to buy gifts for your friends and relatives? - We can help you with the choice, share contacts of the stores and suggest designer souvenirs.

Got an idea that is not on our concierge service list? Share it with us and we'll be sure to help make it happen.